What is the BTMM^®?

The Business Transformation Metrics Model (BTMM^®) is the metrics intelligence core of the Infinite Knowledge OS™ — RE:INVENTION’s executional operating system for agentic AI.

BTMM^® gives AI agents and executive leaders a structured way to track, evaluate, and course-correct transformation performance — in real time, across people, roles, and systems.

It’s not a dashboard. It’s not a matrix. It’s a model — engineered to help businesses move beyond subjective reporting and toward outcomes that actually matter.

How It Aligns With Our Manifesto

At the heart of the RE:INVENTION Manifesto is a call to build an AI-ready system that doesn’t just process inputs — but remembers, aligns, and acts with purpose.

BTMM^® delivers on that promise. It’s the model that powers memory, defines success, and anchors performance for AI systems that must adapt and execute. It enables what we call Knowledge Management 3.0 — where collective intelligence isn’t locked in documents or human minds, but made operational at scale.

Outcomes over output. Architecture over improvisation.

How It Works

BTMM^® tracks 34 KPIs across 8 transformation-critical success factors:

• Adoption & Performance
• Support & Issue Resolution
• Customer & Employee Engagement
• Workforce Productivity
• Business Resiliency
• Future Change Leadership Capacity
• Recruiting & Retention
• Value Realization

The BTMM^® includes a four-component evaluation framework to identify gaps and drive impact:

• Historical (WWW) – Where were we?
• Current (WWA) – Where are we now?
• Predictive (WWWTB) – Where will we want to be?
• Prescriptive (HTGT) – How do we get there?

BTMM^® enables agentic AI to execute with precision — drawing on memory, thresholds, and foresight. It’s how the Infinite Knowledge OS™ ensures alignment, continuity, and performance under pressure.

Want to Learn More?

Let’s talk about how the BTMM^® can help you power AI with metrics that matter.